Last Updated On: 17 Apr 2015
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ERP/IT Department

ERP/IT Department objective is articulated given below:

"To understand, deploy and use information technology as integrating tool in DTL to:

  • Automate and Seamlessly integrate the organizational processes and resources
  • Maximize organizational productivity, efficiency and effectiveness
  • Constantly improve information dissemination and knowledge sharing among all employess of DTL
  • Leverage best synergies in its operations with all the stakeholders"

IT & ERP division is headed by General Manager (Technical)-C&RA.

The division has strength of 1 DGM, 3 Managers and 9 Assistant Managers along with the support staff.

There are three divisions in the IT and ERP Department entrusted with the different works detailed as under

ERP Functional Module.

This division is headed by an officer of the rank of Manager (Technical) assisted by three Assistant Managers. This department is mainly responsible for:

  • Maintaining all the Functional Module applications of SAP.
  • To assist and train the users for SAP Modules.
  • Maintaining and configuring the SAP modules.
  • Troubleshooting the day to day problems faced by the users.

ABAP and IT.

This division is headed by an officer of the rank of Manager (Technical) assisted by three Assistant Managers. This department is mainly responsible for:

  • The software development work for all the SAP Functional Modules through Advanced Business Application Programming (ABAP).
  • Maintenance and updation of DTL Corporate website.
  • Maintenance of the ERP Portal which is used by all the employees of DTL for marking their attendances, leaves, travel requests, etc.

BASIS & Hardware:

This division is headed by an officer of the rank of Manager (Technical) assisted by three Assistant Managers. This department is mainly responsible for:

  • Maintaining the Data centre of the company and for ensuring that the SAP services are available to all the users of the company on 24 X 7 basis.
  • Maintaining the communication network connecting major offices of DTL except for the SCADA connectivity.
  • Maintaining the back-ups of the SAP system landscape.
  • Performing all the BASIS administrator functions for SAP software.
  • Maintaining all the IT services of DTL.

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